We help businesses and companies retain employees. We can find out what different groups of employees expect and experience at work, how their experience changes at various stages of employment, and how this affects their productivity and willingness to stay with the company. By identifying essential touchpoints of employee-company interaction and critical groups of employees, we can target deliberate interventions to improve the overall employee experience.
Employee experience map
The Employee Experience Map helps you understand how employees perceive your company in 15 separate areas, the so-called touchpoints. For example, you will learn how your employees are affected by the company culture and atmosphere, how they perceive opportunities for self-development and growth, or how they deal with internal processes. We will compile a list of interventions (EX value proposition) with the most significant impact using EX research methods and techniques (e.g., Service Blueprint). Improving the employee experience has a proven positive effect on employee productivity and customer satisfaction. Contact us to learn more.
Each company's employees can be categorized into approximately five groups according to their work experience. For each group, we sketch a persona, a portrait of a typical representative of the group: a one-page description of the essential characteristics and needs of such persona. This will give you an idea of how personas' requirements differ and which groups of employees are most important to running your business. Rather than global interventions or costly benefits, you can focus on purposefully changing the experience of a carefully selected group of employees. Contact us to learn more.
Employee journey map
The Employee Journey Map is a detailed analysis of each stage of the employment cycle. It reveals what your employees experience from the moment of their first interview to the point when they leave the company. You'll learn what stages of the employment process are critical for your employees and what you can do to retain them in these crucial periods. We use the EX value proposition method to process the results: we list recommended interventions according to their impact on employees at different stages of employment. These interventions can then significantly increase the length of employment duration in your company. Contact us to learn more.
The company was founded by two psychologists, David and Monika. We both studied psychology, but we gradually plunged into other professional fields. David started working in research, development and design of software applications, while Monika made a career in human resources and education. After some time, we realised that we both had the same experience, but from different perspectives. In the IT domain, David had met a lot of talented colleagues who often left their jobs because of easily solvable problems. Monika, on the other hand, had the experience of how difficult it is to replace and train such a professional. We both perceived that subtle systemic changes in company settings can turn the situation around. The initial surveys only confirmed this. Since then, we have been constantly improving our approach and trying to prevent unnecessary staff departures.
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FROM OUR BLOG
FROM OUR BLOG
How the employee experience is changing
When I started my first job after the velvet revolution, the only measure of employee experience at that time was salary. Everything else was “nice …
How is the work for Brno IT employees?
At the turn of May and June 2022, we conducted a screening of employee experience among IT workers in the Brno region. We contacted the …
How to deal with employees’ expectations
When an employee starts a new job, she has a rough idea of how it will work. She knows what kind of work she should …
Brno, Czech Republic