We help businesses and companies retain critical employees. In particular, we focus on the employee experience and purposefully improve it. Everyone is now aware of the importance of employee experience, and companies are trying to improve it on their own. What makes us different? Our research approach, knowledge of human psychology, and personal experience. We analyze the situation in detail, assessing employee interactions with the company in several separate areas, and can pinpoint what to focus on and what to change to have the desired impact on specific employees and their experiences and behaviors.
We will find out what your employees experience and offer improvement techniques. You can choose from two options if we agree on a longer-term collaboration. With EXgauge, we continuously monitor what's happening in your company from an employee perspective. We can also arrange for more extensive one-time research to determine how employee experiences change depending on tenure or how different generations feel about your company. Contact us to learn more.
Employee experience map
The Employee Experience Map helps you understand how employees perceive your company in 15 separate areas, the so-called touchpoints. For example, you will learn how your employees are affected by the company culture and atmosphere, how they perceive opportunities for self-development and growth, or how they deal with internal processes. We will compile a list of interventions (EX value proposition) with the most significant impact using EX research methods and techniques (e.g., Service Blueprint). Improving the employee experience has a proven positive effect on employee productivity and customer satisfaction. Contact us to learn more.
Each company's employees can be categorized into approximately five groups according to their work experience. For each group, we sketch a persona, a portrait of a typical representative of the group: a one-page description of the essential characteristics and needs of such persona. This will give you an idea of how personas' requirements differ and which groups of employees are most important to running your business. Rather than global interventions or costly benefits, you can focus on purposefully changing the experience of a carefully selected group of employees. Contact us to learn more.
Employee journey map
The Employee Journey Map is a detailed analysis of each stage of the employment cycle. It reveals what your employees experience from the moment of their first interview to the point when they leave the company. You'll learn what stages of the employment process are critical for your employees and what you can do to retain them in these crucial periods. We use the EX value proposition method to process the results: we list recommended interventions according to their impact on employees at different stages of employment. These interventions can then significantly increase the length of employment duration in your company. Contact us to learn more.
The company was founded by two psychologists, David and Monika. We both studied psychology, but we gradually plunged into other professional fields. David started working in research, development and design of software applications, while Monika made a career in human resources and education. After some time, we realised that we both had the same experience, but from different perspectives. In the IT domain, David had met a lot of talented colleagues who often left their jobs because of easily solvable problems. Monika, on the other hand, had the experience of how difficult it is to replace and train such a professional. We both perceived that subtle systemic changes in company settings can turn the situation around. The initial surveys only confirmed this. Since then, we have been constantly improving our approach and trying to prevent unnecessary staff departures.
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FROM OUR BLOG